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FlashBak is a product of PulseWave Technology

Patent Pending
Privacy Policy
We take your privacy very seriously. It is our policy to keep all of your information private; therefore, we do not share any of your information with anyone else. Your information is used solely for completing your order. No customer lists are ever sold or distributed.

Shipping Policy
All of our orders are shipped via the U.S. Post Office If you have any special shipping requests, please click the contact us button. Currently, we only ship to the lower 48 U.S states.

Billing Policy
You are purchasing products from PulseWave Technology and that is the name that will appear on your credit card statement.

Contact Policy
In most cases the only contact you will receive from us will be the email confirming your order. If you need to contact us, please use the contact us tab to access our contact form. In the rare case that we need to contact you about your order but cannot get through using email we will use your phone number.

Return Policy
PULSE WAVE TECHNOLOGY’S ONE YEAR LIMITED WARRANTY
PulseWave Technology LLC warrants its products to be free from defective material and workmanship for a period of One(1) year from the original date of purchase. PulseWave Technology agrees to repair or replace, at its sole discretion, a defective product if returned to us within the warranty period and accompanied by proof of purchase. This warranty does not extend to any PulseWave Technology products which have been subject to misuse, neglect, accident, incorrect wiring or to use in violation of operating instructions furnished by us. In order to return or exchange (under the warranty guidelines described above) your product, you must contact us for a Return Merchandise Authorization number (RMA#). Email us at to obtain an RMA# from an PulseWave Technology representative. PulseWave Technology is not responsible for shipping costs or damage on returned items. Units to be returned should be packed carefully. Please be advised that packages sent by normal US Postal Service cannot be tracked to ensure delivery. Since PulseWave Technology cannot provide credit for a return without confirming its receipt, we recommend that you use a delivery service that can be tracked and or insured.

Mailing Address:
PulseWave Technology
P.O. Box 160715
Austin, Tx 78716

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