FlashBak is a product of PulseWave Technology
Patent Pending


Privacy Policy
We take your privacy very seriously. It is our policy to keep all of your information
private; therefore, we do not share any of your information with anyone else.
Your information is used solely for completing your order. No customer lists are
ever sold or distributed.
Shipping Policy
All of our orders are shipped via the U.S. Post Office If you have any special
shipping requests, please click the contact us button. Currently, we only ship to
the lower 48 U.S states.
Billing Policy
You are purchasing products from PulseWave Technology and that is the name
that will appear on your credit card statement.
Contact Policy
In most cases the only contact you will receive from us will be the email confirming
your order. If you need to contact us, please use the contact us tab to access our
contact form. In the rare case that we need to contact you about your order but
cannot get through using email we will use your phone number.
Return Policy
PULSE WAVE TECHNOLOGY’S ONE YEAR LIMITED WARRANTY
PulseWave Technology LLC warrants its products to be free from defective
material and workmanship for a period of One(1) year from the original date of
purchase. PulseWave Technology agrees to repair or replace, at its sole discretion,
a defective product if returned to us within the warranty period and accompanied
by proof of purchase. This warranty does not extend to any PulseWave Technology
products which have been subject to misuse, neglect, accident, incorrect wiring or
to use in violation of operating instructions furnished by us. In order to return or
exchange (under the warranty guidelines described above) your product, you must
contact us for a Return Merchandise Authorization number (RMA#). Email us at to
obtain an RMA# from an PulseWave Technology representative. PulseWave
Technology is not responsible for shipping costs or damage on returned items.
Units to be returned should be packed carefully. Please be advised that packages
sent by normal US Postal Service cannot be tracked to ensure delivery. Since
PulseWave Technology cannot provide credit for a return without confirming its
receipt, we recommend that you use a delivery service that can be tracked and or
insured.
Mailing Address:
PulseWave Technology
P.O. Box 160715
Austin, Tx 78716